Emotional intelligence is an individual’s habit of choosing to identify and manage their responses to key moments in the daily routines and helping others to respond correctly by example and encouragement. The practice of high emotional intelligence promotes strong communication with employees, allows for productive teamwork, and encourages an overall healthier and more focused work environment.
Even though emotions can be hard to control in our day-to-day lives, it is not impossible. In fact, it is essential to understand and practice emotional intelligence. As an employee it just may impact whether you are hired by a company or released and replaced with someone that has an understanding an application of emotional intelligence.
The belief and practice of emotional intelligence in the workplace has been accentuated in the past few years. In a 2011 national study by Career Builder, data provided that 71% of hiring managers valued emotional intelligence over IQ. Stressing the importance of emotional intelligence, 59% of employers mentioned that they would not hire someone with a high IQ and a low emotional intelligence. As far as the comparison between IQ and emotional intelligence, an astonishing 75% of hiring managers said they would choose the candidate with high emotional intelligence over IQ based on an improved work environment alone.
What are some common characteristics of highly emotional intelligence people?
- ABILITY TO HANDLE PRESSURE – The workplace can often be stressful, which can increase our emotions and decrease our ability to perform our jobs effectively. Emotionally intelligent individuals tend to be able to handle pressure because they have developed coping mechanisms to manage the key moments in their lives.
- COLLABORATIVE AND UNDERSTANDING — It is extremely important for individuals to be able to work with others and contribute to a strong teamwork environment. People with strong emotional intelligence are more likely to be able to work with a varied range of people, which is more important today than ever before.
- EMPATHETIC – Emotionally intelligent individuals are more likely to focus on the task at hand, rather than letting their own emotions hinder their determined purposes. As a result, they can be sensitive to other’s emotions, which in turn leads to trust and unity.
- ENCOURAGING INFLUENCE TO FOLLOW – Emotionally intelligent people are good influences in the workplace for their co-workers, due to their calm and professional nature. They possess the ability to remain engaged while gaining respect and admiration from the others.
- ATTENTIVE & OPEN TO FEEDBACK – Emotional intelligent people can control their reactions appropriately and they are typically more inclined to actively listen to feedback. They also possess the skill to accept feedback to improve oneself, rather than letting their emotions take center stage.
It is no wonder why so many companies are placing such an emphasis on hiring individuals with high emotional intelligence. The above characteristics are not only positive attributes for your new hires but are key for team development and a cultural environment that is far more productive and efficient.
Emotions are more than feelings that we experience in life. They are essential to our happiness, our work performance, our relationships, and our overall well-being.
I would love to hear the kind of interview questions you can ask when seeking to find a highly emotionally intelligent employee. Comment or email me at the address below.
Travis has been an entrepreneur and business owner in Tulsa for over 30 years. He is a certified Life Options Retirement Coach and is certified to facilitate and deliver the Manager As Coach Learning Series (MACLS) through CPI, and a certified Career Coach. He previously served on the board of Career Partners International (CPI) and is an equity partner in CPI, offering a global reach with over 350 offices.